Reference

tongkatwin Privacy Policy for Indonesia

Our Privacy Policy explains what tongkatwin collects when you open an account, verify your phone and use DANA, OVO, GoPay or QRIS.

Account dataWallet detailsCookie choicesPhone verification

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How Wallet Data Is Used

tongkatwin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create and protect your account, including your contact details, phone verification result, login events and selected wallet route. If you choose DANA, OVO, GoPay or QRIS, we use the payment reference and status needed to match a transaction to your

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account; we do not ask for a wallet password. Bank transfer and virtual account references may also appear in account records. Device data, such as browser type, operating system and security signals, helps us detect unusual access from a mobile phone or desktop. We use cookies
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for login continuity, security and page settings. We retain records for as long as needed for account operation, dispute handling and legal duties. We may share limited details with payment processors or technical service providers only for these purposes. Where local law permits, you can request
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access, correction or deletion through our support route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST A CHANGE

Get Privacy Help Beside Your Account

A clear contact path matters when a privacy request concerns your login or wallet status. We ask you to contact our account-help route with the email or phone number linked to your account, plus the request you want us to handle. For a payment question, include the DANA, OVO, GoPay or QRIS receipt reference without sending a password or full security code.

Team online

Access request

Ask us for the personal data connected with your account. We may verify your phone or email first so a private account record is not sent to the wrong person.

Correction request

Tell us which account detail is inaccurate and what it should say. Keep your existing login route available because we may need a confirmation step before changing contact data.

Wallet query

Send the payment rail and receipt reference when a DANA, OVO, GoPay or QRIS record needs checking. We use that reference to locate the relevant transaction without requesting your wallet password.

OUR DATA PRACTICE

What We Protect Across Your Devices

Privacy controls should remain understandable whether you sign in from a Jakarta mobile browser or a desktop computer.

Account details

We use your contact and verification details to create the account, confirm requested changes and help protect access. We do not need your DANA, OVO or GoPay wallet password for these steps.

Payment references

A QRIS, bank transfer or virtual account reference helps us match a payment status to your account. We keep the reference separate from secret wallet credentials and use it for account records and support checks.

Mobile cookies

On a mobile browser, cookies can remember a secure session and selected page settings. You can manage cookies through your browser controls, although removing them may require phone verification again.

Security signals

We record practical signals such as device type, browser details and login time to identify unusual account access. These signals help us ask for an additional confirmation when the account pattern changes.

Retention period

We keep account and transaction records only for the period needed to operate the account, handle disputes, prevent misuse and meet applicable legal duties. After that need ends, records are removed or securely separated.

Your contact route

Use our account-help route to request access, correction or deletion where local law permits. Include the account contact detail and a clear request; we may confirm ownership before responding.

Privacy Policy Answers for Your Account

These Privacy Policy answers cover the questions we expect you to ask before opening an account or connecting a local wallet. They explain the practical steps for data access, correction, cookies, security and contact requests without turning the policy into a general lobby description.

It covers account details, phone verification, device signals, cookies, payment references and support requests connected with your tongkatwin account. It also explains retention, limited service-provider access and your available data requests.

No. Our Privacy Policy describes using payment references and status details for DANA, OVO, GoPay, QRIS, bank transfer or virtual account records. We do not ask you to provide a wallet password.

Phone verification helps confirm that an account request comes from the account holder. We may use the result when you open an account, recover access or request a change to contact details.

Contact our account-help route using the email or phone number linked to your account. State that you want a data access request; we may complete an ownership check before sending the relevant records.

Yes, where local law permits. Tell us which detail should be corrected or which data you want removed. Some transaction or security records may need to remain for legal duties or dispute handling.

Cookies can keep a secure login session and remember selected page settings on mobile or desktop. You can remove them in your browser, but doing so may sign you out or trigger phone verification.

Our handling remains described in this policy, while access and certain requests depend on local law. If you are in Surabaya or another Indonesian location, contact us when a regional question affects your account data.

tongkatwin Privacy Policy for Indonesia

Get Privacy Help Beside Your Account

Access request

Correction request

Wallet query

What We Protect Across Your Devices

Account details

Payment references

Mobile cookies

Security signals

Retention period

Your contact route

Privacy Policy Answers for Your Account

01 What does the tongkatwin Privacy Policy cover?

02 Does tongkatwin store my DANA or OVO password?

03 Why does tongkatwin collect phone verification data?

04 How can I request my data under the Privacy Policy?

05 Can I ask tongkatwin to correct or delete my data?

06 How do cookies affect my tongkatwin account?

07 Does the Privacy Policy change by Indonesian location?

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